A locksmith can’t answer the phone while cutting a key
Locked out at a beach car park in Los Cristianos. The only key lost somewhere in La Laguna. A remote that stopped working the day before a flight. Car key problems in Tenerife rarely happen at a convenient time — and the driver usually writes to the first locksmith who answers.
For a one-person business that is a real problem. While the locksmith is under a dashboard programming a key, new messages keep arriving: “How much?”, “Can you come to Adeje?”, “Do you work at night?” — in Spanish, English, German or Russian. Every unanswered message is a customer who may call someone else.
About Otypro: a mobile car locksmith in Tenerife
Otypro is run by Olexy, a car locksmith who works alone across the whole island — from Puerto de la Cruz and La Laguna to the south coast. No call centre, no tow truck: he comes to wherever the car is parked, cuts and programs car keys, chip keys, flip keys with remotes and smart push-start keys, and opens locked cars.
His rules are simple and customer-friendly: a written quote before he sets off, same-day work, and you pay only when the key works — by Bizum, card or cash. That clarity is exactly what an AI assistant can repeat to every visitor, at any hour.
How the assistant fits into the work
The xik assistant sits in the chat on otypro.com and answers from Otypro’s own information — services, starting prices, service area, payment and guarantee — not from the open internet.
Instant first reply. A driver who writes at night gets an answer in seconds, not after the current job is finished.
The right questions. To quote a car key, a locksmith needs the make, model and year, the location and ideally a photo of the key. The assistant asks for these up front, so the request arrives complete.
Clean hand-off. When a real quote or a judgement call is needed, the conversation goes to Olexy with a short summary. He can join the chat himself at any moment.
“How much does a car key cost in Tenerife?”
This is the question every locksmith hears most. On Otypro’s site the starting prices are public: car opening from €56, a transponder (chip) key from €60, a flip key with remote from €120, a smart or push-start key from €200, and “all keys lost” from €200. Otypro’s own comparison puts a dealership at €300 and up for the same job.
The assistant gives these honest starting points straight away and explains what changes the price — the car model, the key type and whether any working key is left. It never invents a final figure: that always comes from Olexy in writing, before he drives out.
Note: the prices above are the starting prices published on otypro.com as of 1 November 2026. They are indicative only and may change. For an exact, up-to-date price, check [otypro.com](https://otypro.com/en/) directly or message Otypro.
Every driver in their own language
Tenerife is an island of residents, expats and tourists in rental cars. The assistant replies in the customer’s language — it supports 15 of them — and the owner reads everything in his own. A German tourist in Adeje and a local driver in Santa Cruz get the same clear answer, without anyone switching to a translator app.
A human is always one step away
The goal is not to replace the locksmith but to protect his time. Anything that needs judgement — an unusual car, an urgent lockout, a price confirmation — goes to Olexy. The assistant also knows when he works, so it can set expectations honestly instead of promising an arrival time it cannot keep.
Lost your car key in Tenerife? What to do
1. Check what you have left. A spare key at home makes a copy cheaper than a full “all keys lost” job.
2. Note the make, model and year of the car and, if possible, take a photo of the key or the ignition.
3. Share your exact location. A mobile car locksmith comes to the car — no tow truck needed.
4. Ask for a written quote before anyone sets off, and avoid services that only give a price at your door.
5. Pay when it works. A trustworthy locksmith lets you test the key first — the car starts, the locks respond.
Why this works for any service business
Otypro’s situation is common: one skilled person, many incoming questions, customers in several languages and no time to type during the job. An AI assistant that knows your prices and rules, collects the details you need and hands over cleanly turns night-time and mid-job messages into booked work — without a call centre.
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